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Design · SMB
Metro Supply Partners
Enterprise Design Transformation
Architected an enterprise-grade design solution for a leading SMB organization, fundamentally resolving severe operational bottlenecks.
🏆 Key Outcome: manual effort improved by 55%
01
The Challenge
The product's UX was convoluted, resulting in a steep learning curve, high customer churn, and excessive support tickets.
02
Our Approach
We conducted exhaustive generative user research and redesigned the entire platform architecture to prioritize cognitive ease.
03
The Solution
We delivered a comprehensive design solution. By leveraging modern engineering practices and a rigorous focus on quality, the final system proved highly resilient and scalable, fundamentally transforming their operational capabilities.
What We Built
Design
UX research, UI design, and design system development aligned to user needs.
Software
Full-stack application development with production-grade architecture, testing, and observability.
Web
Responsive, SEO-optimized web application built on Next.js with server-side rendering.
Technology Stack
Our stack for Metro Supply Partners - SMB Sector was strategically selected to satisfy smb regulatory requirements while maximizing execution speed and system performance.
SketchInVisionDesign TokensTailwindCSS
Results & Impact
55%
Reduction in manual effort
39%
Reduction in processing time
43%
Increase in operational efficiency
Project Delivery: 3 weeks | Scope: Enterprise System