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AI · Retail
Lumina Retail Inc
Enterprise AI Transformation
Architected an enterprise-grade ai solution for a leading Retail organization, fundamentally resolving severe operational bottlenecks.
🏆 Key Outcome: In verifiable cost savings improved by $1.4M
01
The Challenge
Customer support operations were saturated, leading to long resolution times and degrading customer satisfaction scores.
02
Our Approach
We engineered a highly secure, hallucination-free Retrieval-Augmented Generation (RAG) pipeline integrated directly into their data lake.
03
The Solution
We delivered a comprehensive ai solution. By leveraging modern engineering practices and a rigorous focus on quality, the final system proved highly resilient and scalable, fundamentally transforming their operational capabilities.
What We Built
AI
Custom model development, training, and deployment tailored to the client's data and use case.
Design
UX research, UI design, and design system development aligned to user needs.
Technology Stack
Our stack for Lumina Retail Inc - Retail Sector was strategically selected to satisfy retail regulatory requirements while maximizing execution speed and system performance.
Next.jsOpenAILangChainVercelRedis
Results & Impact
$1.4M
In verifiable cost savings
99.65%
System uptime SLA achieved
64%
Reduction in processing time
Project Delivery: 12 months | Scope: Enterprise System